Q: The status light of the controller module should be green when the power is on. What if the light is red?

A: Pair the phone with Bluetooth, and update the software to the latest version in the app Settings. Do not turn off the power until the controller status light turns green.

Q: Why does the Bluetooth work well in M1 mode and automatically interrupt later?

A: 1. Try to reconnect the Bluetooth or restart IronBot or app.

  1. Low power can also cause Bluetooth interruption, try to reconnect after charging.

Q: The Bluetooth of the mobile phone cannot be paired with the controller module.

A: 1. Check if the connection between the controller and the Bluetooth module is correct.

  1. Low power can also cause Bluetooth interruption, try to reconnect after charging.

Q: Why is it prompted to choose M2 mode when downloading a program that has been compiled in M2 mode?

A: Try to disconnect the Bluetooth and reconnect.

Q: Why is there no music under the Music statement of IronBot tag?

A: IronBot’s emotion, music and other files are stored in the cloud platform. They can be downloaded by clicking the download logo in the upper right corner of the app homepage.

Q: Why does IronBot's have no movement when speak to it?

A: Try to disconnect the Bluetooth and reconnect.

Q: Why does the device not recognize the Bluetooth signal when connecting to IronBot?

A: 1. Check if the Bluetooth of the phone is turned on and if the connection between the controller and the Bluetooth module is correct.

  1. Some Android 7.0 + phones need to turn on GPS to find Bluetooth.

Q: Why did IronBot have no reaction when finishing editing the movement in the module of Adding Movement?

A: Change the torque of each servo motor according to the movement to be performed, then click to confirm.

Q: When click the forward button but TacoBot goes back?

A: The button hat or base is installed on the opposite direction. The power switch and power charging port of the base should be at the back of TacoBot.

Q: Why did TacoBot not respond after downloading related games in the “Sensor Games” mode?

A: 1. The power switch on the base need to be turned on in order to activate the button hat, then a voice feedback will inform that the hat has been activated.

  1. Please control the pace of pressing the button appropriately when operating the button hat, otherwise the compiled movements may be lost.

Q: Why does the device not recognize the Bluetooth signal when connecting to TacoBot?

A: 1. Check if the Bluetooth of the phone is turned on and if the power of TacoBot is sufficient.

  1. Some Android 7.0 + phones need to turn on GPS to find Bluetooth.

Q: Why doesn't the infrared remote control work?

A: 1. Make sure the plastic sheet of the remote control is removed and the infrared hat is activated.

2.After putting the infrared hat on TacoBot, the transparent area of the hat will light up. Press any button on the remote control slightly higher than the hat. Each time you press the button, the light on the infrared hat will flicker. If this happens, it can be explained that the remote control and the hat are working well.

Q: Why does the sound hat not respond?

A: In order to block out the noise, it is necessary to talk to the sound sensor or blow it to activate the sound hat.

Q: Why doesn't Tacobot sing and dance in the module of “Music & Dance”?

A: 1. To connect to the app for the first time, the Bluetooth (the grey icon) in the upper right corner of the app homepage need to be connected firstly and then go back to phone Settings and connect to Taco_Audio with Bluetooth.

2.After connecting successfully with Taco_Audio, choose any music you want to play in the Dance module and Tacobot will dance.

Q: TacoBot is connected to the app properly, why can't TacoBot move?

A: Check whether all parts of TacoBot are connected correctly. If the connection is normal, the status light of the hat, body and base will always be on.

Q: Why is the ultrasonic hat unable to detect distance when performing a movement?

A: The ultrasonic sensor can only detect objects in the same height range as the ultrasonic hat. Please keep the objects at the same horizontal line with the ultrasonic hat.

Q: How to operate the infrared hat and button hat in the “Novice Task”?

A: Infrared hat: Click start and press the Forward button on the remote control to control TacoBot.

Button hat: Click start and press the R key on the hat to control TacoBot.

SOFTWARE DOWNLOAD

IronBot:

  

Scan the QR code to direct download( Andorid and iOS):

TacoBot:

  

Scan the QR code to direct download( Andorid and iOS):

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